Customer Engineer 2

  • by
Location
Candidate No.
1926810

About this Candidate

DAVRON CV: Candidate 1926810

SEMICONDUCTOR FIELD SERVICE ENGINEER | EQUIPMENT INSTALLATION, TROUBLESHOOTING & QUALIFICATION

Core Expertise

  • Equipment lifecycle ownership from installation through qualification and production transition.
  • Systematic root cause analysis resolving complex electrical, mechanical, vacuum, and process faults.
  • Hands-on experience with PVD, CVD chambers and controlled process gas handling.
  • High-volume manufacturing support focused on tool availability, production readiness, and uptime.
  • Developing documentation, procedures, and structured training to shorten technician onboarding time.

Project Background

  • Led installations and upgrades of advanced deposition systems, coordinating utilities, software, and hardware.
  • Owned tool bring-up and qualification activities to transition systems into full production.
  • Executed cross-functional troubleshooting with engineering, manufacturing, and vendors to restore tool functionality.
  • Mentored new customer engineers and technicians through hands-on training and procedural guidance.
  • Managed on-site escalations, balancing immediate production priorities with long-term reliability improvements.

Key Skills

  • PVD | CVD | Vacuum systems | Process gas handling
  • Equipment installation, qualification, commissioning | Preventative maintenance
  • Root cause analysis | Troubleshooting | Fault isolation
  • Technical documentation | SOPs | Training development
  • MS Excel | Word | PowerPoint
  • Cross-functional collaboration | Vendor and customer coordination

Education

  • Associate of Occupational Studies, Automotive Technology — Technical trade school
  • Manufacturer-sponsored technician training program focused on vehicle systems and diagnostics

Why Interview this Candidate?

They are a field service engineer experienced in installation, qualification, and support of advanced deposition tools in high-volume manufacturing. Proven leader of small teams who resolves complex electrical, mechanical, vacuum, and process issues to restore tool availability. Skilled at developing procedures and hands-on training that reduce onboarding time and improve production readiness, delivering immediate on-site value for equipment reliability and customer operations.

LEARN MORE

If this sounds like a candidate that you'd like to speak with, contact us for more information. It's always free to review resumes and set up interviews! We only charge a fee if you hire one of our candidates. Not who you are currently searching for? Send us a job description and we will begin a dedicated search right away, at no obligation!


Contact