Description
A global provider of testing, inspection, and measurement solutions is seeking a Customer Support Administrator in Golden, CO to support service operations and deliver an exceptional customer experience. This is a great opportunity for a detail-oriented, customer-focused professional to play a key role in quotations, order processing, service scheduling, internal coordination, and day-to-day support for a technical service team.
Qualifications and responsibilities for this Customer Support Administrator position include:
- Experience working in a customer-facing administrative, service coordination, or support role
- Serve as a first point of contact for customers, assessing needs and supporting them through each project stage
- Prepare and manage service visit quotations, service contracts, purchase orders, parts quotes, and order documentation
- Coordinate service visit scheduling with field service managers and engineers
- Manage customer account setup, case management, job number allocation, call handling, and help desk support
- Collaborate with internal customer experience, service, inventory, invoicing, and operations teams to maintain smooth workflows
- Experience with Microsoft software required; QuickBooks experience preferred
- Strong verbal and written communication skills, attention to detail, and ability to escalate customer issues when needed
Salary: $23.00 - $34.00 per hour, commensurate with experience.
Benefits: This full-time, permanent, direct-hire position offers great benefits including benefits information to be provided by the company.
DAVRON is the leading Headhunter and Executive Search firm for Engineering, Architecture, Construction and Manufacturing professionals nationwide. Our recruiters have direct communication with hiring managers allowing us to get you in front of company decision makers. You also receive one-on-one interview preparation and insider coaching from staffing experts to help you every step of the way. We want to see you thrive in challenging work environments that bring you excitement and prosperity in your career!
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If this sounds like the opportunity you've been waiting for, we'd love to hear from you! Apply today and let's see where your career can take you.
CUSTOMER SUPPORT ADMINISTRATOR | CUSTOMER SERVICE ADMINISTRATOR | SERVICE COORDINATOR | CUSTOMER SUPPORT | FIELD SERVICE SCHEDULING | QUOTATION MANAGEMENT | ORDER PROCESSING | CASE MANAGEMENT | QUICKBOOKS | MICROSOFT OFFICE | INVOICE MANAGEMENT | SERVICE OPERATIONS