Customer Service Representative

  • by
Location
Candidate No.
28174

About this Candidate

DAVRON CV: Candidate 28174

MANUFACTURING & WAREHOUSE SPECIALIST | CUSTOMER SERVICE | ORDER FULFILLMENT & MATERIALS HANDLING

Core Expertise

  • Warehouse operations including shipping, receiving, picking, packing, and order fulfillment.
  • Forklift operation and powered pallet jack use with routine maintenance and safety compliance.
  • Inventory control and auditing to maintain accuracy aligned with GMP/cGMP and quality inspections.
  • Order processing, billing support, data entry, and QuickBooks for accurate customer account handling.
  • Customer service and billing resolution across fast-paced environments while maintaining confidentiality and HIPAA.
  • Packaging and machine operation including shrink-wrap, assembly tasks, and production support.

Project Background

  • Supported continuous production at glass and automotive manufacturing facilities, ensuring timely material flow and safety.
  • Processed and audited high-volume customer orders, verifying quantities, packaging, and shipping documentation for compliance.
  • Performed receiving, storage organization, cycle counts, and GMP-compliant warehouse practices to improve inventory accuracy.
  • Delivered phone-based billing support and account resolution for subscription and healthcare clients while protecting data privacy.
  • Operated material handling equipment, RF scanners, and packaging machinery to maintain throughput and reduce fulfillment errors.
  • Supported community reentry facility operations with accountability procedures, client sessions, and 24/7 staffing coordination.

Key Skills

  • Forklift Certified | RF Scanners | Powered & Manual Pallet Jacks | Shrink-wrap Equipment
  • Order Processing | Shipping & Receiving | Picking, Packing, Palletizing
  • Inventory Control | Cycle Counts | Auditing | GMP/cGMP Compliance
  • Microsoft Office | Excel | PowerPoint | QuickBooks | Data Entry
  • Customer Service | Billing Support | Payment Processing | HIPAA Compliance
  • Machine Operation | Assembly | Production Support | Quality Inspections

Awards & Recognition

  • Forklift Certification
  • CPR & First Aid Certification
  • Valid driver's license

Why Interview this Candidate?

A practical operations professional with cross-functional experience in manufacturing, warehouse, and customer service. They combine forklift certification and equipment operation with billing support, inventory auditing, and GMP/HIPAA compliance. Quick to learn systems and procedures, they reliably maintain accuracy and productivity in fast-paced environments and are motivated for long-term growth.

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