Receptionist

DAVRON CV: Candidate 1923900

ADMINISTRATIVE PROFESSIONAL | FRONT DESK OPERATIONS, SCHEDULING & RECORDS MANAGEMENT

Core Expertise

• Front-desk operations including appointment scheduling, patient check-ins, guest services, and daily office administration.
• Managed high-volume phone, email, and in-person customer interactions while maintaining professional communication.
• Records and document management: scanning, filing, medical record collection, and accurate data entry.
• Vendor coordination and inventory oversight to secure supplies and accommodate guest accessibility needs.
• Supported payroll tasks, basic bookkeeping, and administrative processes to ensure operational accuracy.

Project Background

• Scheduled and managed clinic appointments to optimize patient flow and clinic efficiency.
• Coordinated payroll support and processed billing-related tasks with organized, timely recordkeeping.
• Sourced accessibility equipment from external vendor to meet urgent guest needs and improve satisfaction.
• Handled high-volume communications while prioritizing requests and maintaining service quality under pressure.
• Organized donation events and led a campus food drive collecting over twenty-six pounds of donations.

Key Skills

• Microsoft Office | Google Workspace | Microsoft Teams — document collaboration, scheduling, and communication tools
• DaySmart | Oracle — appointment scheduling, practice management, and basic administrative platforms
• Appointment scheduling | Check-in coordination | Front-desk workflow management to streamline guest and patient experience
• Records management | Scanning | Data entry | Medical record organization and confidentiality practices
• Customer service | Call handling | Professional communication with conflict resolution and guest advocacy skills
• Canva — basic design for event collateral; inventory monitoring; basic bookkeeping support for office operations

Education

• B.A., Communication — Florida Gulf Coast University; Minor: Interdisciplinary Studies

Awards & Recognition

• Dean's List — recognized for academic achievement throughout undergraduate coursework
• President's List — awarded for high academic standing during degree program

Why Interview this Candidate?

A versatile administrative professional with hands-on healthcare and hospitality front-desk experience. They excel at appointment scheduling, records management, high-volume communication, and vendor coordination, consistently improving guest and patient experiences. Detail-oriented and adaptable, they provide reliable organizational support to stabilize and enhance office operations.