Medical Secretary

DAVRON CV: Candidate 1924006

MEDICAL OFFICE ADMINISTRATOR | PATIENT ACCESS, SCHEDULING & INSURANCE VERIFICATION

Core Expertise

• Patient intake and check-in/check-out processes for high-volume outpatient clinics.
• Insurance eligibility verification and obtaining authorizations for imaging and labs.
• Appointment scheduling and provider calendar management, including minor procedures.
• High-volume phone triage and coordination with nursing and provider teams.
• Staff training, front-office supervision, and operational procedure development.

Project Background

• Managed front-desk workflows for private specialty practices and hospital outpatient clinics.
• Coordinated referrals and interdepartmental scheduling to streamline patient treatment paths.
• Maintained accurate copay logs, reconciled payments, and balanced weekly charges.
• Oversaw inventory control, vendor ordering, and receipt processing for clinical offices.
• Prepared staffing schedules and cross-covered clinical and secretarial responsibilities as needed.

Key Skills

• IMS scheduling superuser | EMR scanning, documentation, and records management
• Insurance verification, eligibility checks, and prior authorization for imaging and labs
• Patient triage, high-volume phone and fax communication, and appointment coordination
• Front-desk operations, check-in/check-out, copay collection, and AVS printing
• Staff training, onboarding, scheduling oversight, and operational policy implementation
• Inventory management, vendor ordering, supply reconciliation, and shipment processing

Education

• A.S., Liberal Arts & Sciences — Monroe Community College

Why Interview this Candidate?

Brings over two decades of medical administrative experience in fast-paced outpatient and oncology settings. Proven record streamlining front-desk operations, coordinating complex schedules, securing insurance authorizations, and training staff. Calm under pressure with a patient-focused approach that improves flow, compliance, and the patient experience.