About this Candidate
DAVRON CV: Candidate 1922957
HVAC OPERATIONS & SERVICE MANAGER | TECHNICAL LEADERSHIP | ESTIMATING & INVENTORY CONTROL
Core Expertise
- Operational leadership of service teams, scheduling, and dispatch to meet performance targets.
- Technical troubleshooting, installation, and maintenance of residential and light commercial HVAC systems.
- Estimating, job costing, and selling maintenance agreements to drive recurring revenue.
- Inventory and parts management to minimize downtime and prevent service delays.
- Training, coaching, and performance development for technicians and customer service teams.
- Regulatory compliance, safety oversight, and quality assurance across service operations.
Project Background
- Built and led service teams across startups and established contractors to improve field efficiency.
- Managed warranty work, parts provisioning, and diagnostic support to reduce return visits.
- Delivered IAQ solutions and inverter-system service while generating leads for replacement sales.
- Directed branch operations for a multimillion-dollar distributor, overseeing P&L and inventory.
- Implemented promotional strategies that increased counter sales by 17% over two years.
Key Skills
- ServiceTitan | Field service management, scheduling, and dispatch optimization.
- Estimating | Job costing, proposals, and maintenance agreement pricing.
- Inventory Control | Parts procurement, vendor ordering, and stock optimization.
- Technical Diagnostics | Controls, compressors, refrigeration, and electrical troubleshooting.
- IAQ & Energy Systems | Air quality products, inverter systems, and upsell strategies.
- Team Leadership | Coaching, hiring, performance feedback, and field training programs.
Education
- Diploma, HVAC&R — Lincoln Technical Institute
- Liberal Arts / Drafting coursework — Brookdale Community College
Awards & Recognition
- NC H3 Class 1 HVAC license
- NC SP‑PH electrical license
- EPA 608 Universal certification
Why Interview this Candidate?
A seasoned HVAC operations leader combining field service, distribution, and branch management experience. They bring hands-on technical expertise, ServiceTitan fluency, and a track record of boosting revenue while reducing service delays. Strong coach and inventory manager capable of improving technician productivity and customer satisfaction quickly.
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