Service Manager

  • by
Location
Candidate No.
1908588

About this Candidate

DAVRON CV: Candidate 1908588

OPERATIONS & SERVICE MANAGER | LAWN CARE, WAREHOUSE & TEAM LEADERSHIP

Core Expertise

  • Operations management across lawn care, landscaping, and warehouse environments.
  • Service development: launched retaining wall and drainage offerings, generating repeat business and local referrals.
  • Team leadership: recruited, trained, and supervised crews, improving performance and enforcing safety protocols.
  • Inventory and logistics oversight using WMS and RF scanning, optimizing receiving and storage processes.
  • Customer-focused sales and conflict resolution, retaining clients and maintaining high service standards.

Project Background

  • Introduced retaining wall hardscape service, trained staff, and secured recurring contracts and neighbor referrals.
  • Delivered crew training on drainage techniques and mulch installation to mitigate water backup and mildew risks.
  • Managed full-service lawn care operations including mowing, irrigation support, gutter cleaning, hauling, and seasonal tasks.
  • Oversaw multi-site retail and service locations, handling hiring, training, and daily operational coordination.
  • Directed warehouse night operations and production supervision, enforcing safety, placement accuracy, and process improvements.

Key Skills

  • Warehouse Management Systems | RF Scanners | Inventory Control
  • Forklift operation | Materials handling | Shipping & Receiving
  • Operations leadership | Team training | Employee onboarding
  • Service development | Drainage & irrigation system familiarity | Hardscape installation
  • Six Sigma principles | Process improvement | Production scheduling
  • Microsoft Office (Excel, Word, PowerPoint)

Education

  • B.S., International Business; concentrations in Supply Chain Management and Marketing — Northwest Missouri State University

Why Interview this Candidate?

An operations leader with 7+ years managing lawn care and warehouse teams, with proven ability to launch services, train crews, and drive repeat business. They bring hands-on knowledge of irrigation and drainage practices, a strong safety focus, and experience optimizing receiving, storage, and workforce performance—well suited to lead a service-focused operations team.

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