Project Coordinator

DAVRON CV: Candidate 1920827

OPERATIONS & DISPATCH COORDINATOR | SCHEDULING, SAFETY & FIELD OPERATIONS

Core Expertise

• Dispatch coordination and routing for large technician fleets to optimize coverage and response times
• Scheduling optimization using skillset and geographic grouping to reduce travel and improve efficiency
• Customer service and client relations, handling inquiries, issue resolution, and courteous communication
• Safety compliance and operations control for vehicle inspections and movable bridge operations
• Accurate recordkeeping and reporting of inspections, incidents, and dispatch logs in electronic systems

Project Background

• Directed dispatching, routing, and tracking for over 100 field technicians across multiple crews
• Reorganized scheduling by matching technicians’ skillsets and home locations to optimize first and last calls
• Operated and controlled movable bridge machinery, coordinated vessel movements, and executed safety procedures
• Conducted state vehicle safety and emissions testing, maintained accurate data entry, and issued compliance documentation
• Prepared investigation and incident reports, maintained inspection inventories, and preserved audit-ready records

Key Skills

• MS Office (Word, Excel, Outlook) for reporting, scheduling, and administrative coordination
• Dispatch coordination | Route planning | Technician scheduling for large field teams and priorities
• Customer service | Client communication | Conflict resolution to preserve satisfaction and loyalty
• Safety compliance | Incident reporting | Operational control in transportation and movable infrastructure contexts
• Recordkeeping | Data entry | Electronic logs with attention to accuracy and audit readiness
• Radio and telecommunications coordination for real-time field guidance and movement control

Awards & Recognition

• Completed two terms with a major labor federation during public agency tenure

Why Interview this Candidate?

A results-driven operations professional with over 15 years coordinating dispatch, inspections, and movable-infrastructure operations. Proven record optimizing technician scheduling by matching skillsets and locations to cut travel and increase productivity. Strong communicator with a safety-first mindset, meticulous recordkeeping, and the ability to manage high-volume field operations. Ready to deliver immediate improvements in scheduling efficiency and customer satisfaction.