Manager

DAVRON CV: Candidate 1917437

HVAC GENERAL MANAGER | OPERATIONS, SALES & FIELD SERVICE LEADERSHIP

Core Expertise

• Operations leadership overseeing daily service, dispatch, and profitability for residential and light-commercial HVAC services.
• Sales management driving revenue through customer needs assessment, objection handling, and negotiated financing solutions.
• Business development cultivating partnerships with contractors and restoration firms to generate repeat work.
• Team leadership hiring, training, and supervising up to six technicians while maintaining productivity.
• Technical service proficiency executing service calls and assisting with installations, including rooftop units and walk-in coolers.
• EPA Universal and Type 1, 2, 3 refrigerant certifications ensuring compliant refrigerant handling and safety.

Project Background

• Managed operations and maintained business continuity for a small HVAC contractor during leadership instability.
• Serviced residential clients and light-commercial sites, including gas stations, small retail, and walk-in cooler units.
• Integrated third-party lender programs to provide customer financing and increase job closure rates.
• Implemented HouseCall Pro for scheduling, dispatching, quoting, and sales tracking across service operations.
• Monitored net sales and technician performance through system reporting to drive productivity improvements.

Key Skills

• HouseCall Pro | Scheduling, dispatch, quoting, and sales tracking
• EPA Universal | Type 1 | Type 2 | Type 3 refrigerant handling
• Service diagnostics | Wiring diagrams | Equipment installation (RTUs, walk-in coolers)
• Operations management | Dispatch coordination | Technician performance tracking
• Sales & customer relations | Financing coordination with third-party lenders
• Business development | Contractor and restoration partnership building

Awards & Recognition

• EPA Universal and Type 1, 2, 3 refrigerant certifications; HVAC service certification; maintains valid driver's license

Why Interview this Candidate?

A hands-on HVAC operations leader who stabilized daily business and sustained profitability while managing field teams. Combines field service expertise with dispatch, hiring, and third-party financing to improve job close rates and operational efficiency. EPA-certified and experienced with HouseCall Pro, ready to lead service operations and business development.