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About this Candidate
DAVRON Report for this HVAC Office Manager and Dispatcher:
- Extensive experience in HVAC service operations, including customer service, dispatching, warranty processing, and parts and equipment ordering.
- Skilled in managing technician schedules, coordinating installation and service teams, and supporting daily operational needs across service departments.
- Proficient in software platforms including ServiceTitan and ESC; helped implement new systems and train staff for efficient adoption.
- Background in office and team management, including handling escalated customer issues and supporting sales and inspection processes.
- Associates degree in Business Management with certified dispatcher training.
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