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About this Candidate
DAVRON Report for this Project Manager:
- Highly experienced in customer relationship management, service operations, and project management within the manufacturing and service industries.
- Proficient in strategic planning, team collaboration, budget control, and systems implementation, with expertise in MRP/ERP and CMMS systems, as well as tools like Word, Excel, and Smartsheet.
- Expert in manufacturing maintenance, including slot sorter systems, conveyor belts, and other machinery, consistently delivering projects under budget and ahead of schedule.
- Proven track record of enhancing customer satisfaction, optimizing service processes, and leading technical teams to achieve business goals.
- Notable achievements include a 98% resolution rate within SLA for customer issues, 100% on-time project delivery, and a 20% increase in service sales.
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