About this Candidate
DAVRON CV: Candidate 1965941
HVAC/R SERVICE LEADER | COMMERCIAL & GROCERY RACK REFRIGERATION | TECHNICIAN MANAGEMENT
Core Expertise
- Service leadership across HVAC/R, refrigeration, commercial service, new construction, warranty resolution, and technician oversight.
- Scaled installation operations and managed multi-site crews, improving throughput and revenue growth.
- Deep expertise in grocery rack refrigeration systems, commercial HVAC equipment, and kitchen refrigeration diagnostics.
- Operational management including scheduling, dispatch, warranty handling, complaint resolution, and technician development.
- Certified HVAC/R technician with EPA Universal and NATE credentials, compliance and refrigerant handling proficiency.
Project Background
- Led installation crews and procurement for residential and commercial HVAC projects, optimizing equipment allocation.
- Managed service departments, coordinated daily operations, scheduling, and technician assignments for high-volume service regions.
- Executed warranty and escalated issue resolution processes to improve customer satisfaction and reduce repeat calls.
- Troubleshot and repaired complex rack refrigeration and commercial HVAC systems across grocery and foodservice environments.
- Implemented service workflow tools including ServiceTitan for scheduling, call routing, and operational reporting.
Key Skills
- ServiceTitan | Dispatch, scheduling, work order management, and call routing for service operations
- EPA Universal (Type II & III) refrigerant handling, EPA compliance, and NATE-certified troubleshooting
- Refrigeration rack systems | Commercial HVAC | Kitchen equipment diagnostics and repair
- Team leadership | Technician training | Scheduling | Performance management for teams up to 22 technicians
- Project management | Procurement, budgeting, P&L awareness, and install coordination
- Electrical systems, schematics, blueprint reading, and hands-on mechanical repair skills
Awards & Recognition
- NATE Certification
- EPA Universal Refrigerant Certification (Type II & III)
- HVAC Technician Certification
Why Interview this Candidate?
A seasoned HVAC/R service manager with 25+ years of hands-on and leadership experience across refrigeration, commercial HVAC, and grocery rack systems. Demonstrated ability to scale installation operations, lead large technician teams, and implement service processes that reduce repeat calls and improve customer satisfaction. Well-suited for warranty or service management roles that require technical depth and operational discipline.
LEARN MORE
If this sounds like a candidate that you'd like to speak with, contact us for more information. It's always free to review resumes and set up interviews! We only charge a fee if you hire one of our candidates. Not who you are currently searching for? Send us a job description and we will begin a dedicated search right away, at no obligation!