Field Service Technician

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Candidate No.
1920786

About this Candidate

DAVRON CV: Candidate 1920786

SENIOR FIELD SERVICE ENGINEER | LAB DIAGNOSTIC INSTRUMENTATION | INSTALLATION & TROUBLESHOOTING

Core Expertise

  • Field service leadership for laboratory and diagnostic instrumentation across OEM and distributed platforms.
  • Installation, commissioning, preventive and corrective maintenance of complex diagnostic and automation systems.
  • Electrical and mechanical troubleshooting including PLCs, instrumentation calibration, and safety testing.
  • Robotic and automation system support including liquid-handling robots and vision scanning systems.
  • Customer-facing technical support with ERP-based service documentation and complaint resolution.

Project Background

  • Supported installation and validation of molecular diagnostic platforms in clinical and research laboratory environments.
  • Performed preventive maintenance, calibration, and repairs on sample preparation robots and centrifuge systems.
  • Diagnosed and repaired electrical faults using multimeters, ammeters, and electrical safety testing equipment.
  • Managed service lifecycle in ERP: work orders, inventory updates, labor tracking, and customer reports.
  • Maintained strong customer relationships by resolving complaints promptly and documenting feedback for improvement.
  • Supported about twenty equipment platforms across OEM and distributed systems with end-to-end field service.

Key Skills

  • Liquid-handling robots | Vision scanning systems for sample handling and QC
  • Electrical testing | Multimeter, ammeter, and electrical safety equipment
  • PLC and automation troubleshooting | PID control and I/O diagnostics
  • Preventive & corrective maintenance | Calibration and instrument validation
  • ERP-based service documentation | Work orders, inventory, and reporting
  • Customer-facing technical support | Training, complaint resolution, and field communication

Why Interview this Candidate?

Experienced field service engineer with 8+ years supporting molecular diagnostic and laboratory instrumentation across roughly twenty platforms. Proven strengths in electrical and mechanical troubleshooting, robotic automation support, and ERP-driven service management. Trained on liquid-handling automation and vision scanning systems, they deliver timely installations, maintenance, and well-documented repairs. Interview to evaluate a technically capable, customer-focused engineer ready to contribute in-field immediately.

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