Senior Operations Manager

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Location
Candidate No.
1915351

About this Candidate

DAVRON CV: Candidate 1915351

OPERATIONS & PROJECT DELIVERY LEADER | AI-ENABLED DIGITAL SERVICES & CPG MARKETING

Core Expertise

  • Operational strategy and process design for digital services, creative teams, and CPG marketing
  • Product operations and launch management from kickoff through sales enablement and content delivery
  • AI adoption leadership with deployment, governance, prompting guidance, and broad user adoption
  • Workforce planning, utilization analytics, and order management systems to improve forecasting
  • Risk management and vendor optimization including subscription renegotiation and infrastructure migration oversight

Project Background

  • Built workforce planning tool and order management solution to streamline operations and forecasting
  • Led enterprise AI program deploying 15+ solutions and achieving 70% organizational adoption by 2025
  • Designed utilization analytics and reporting frameworks to measure capacity, improve throughput, and inform staffing
  • Directed web and content migrations to strengthen security posture and reduce site issues by 72%
  • Managed end-to-end delivery for SaaS, UCaaS, telecom content, and CPG marketing campaigns using Lean Six Sigma

Key Skills

  • Project & program management | Product operations | Operational strategy
  • AI platforms & prompting | OpenAI (ChatGPT) | Gemini | Co-Pilot | Replit
  • Workforce planning | Utilization analytics | Order management systems
  • Asana | Jira | Trello | Teamwork | Workamajig
  • Power BI | Looker Studio | Google Workspace | Microsoft Office
  • Webflow | Bubble | WordPress | Adobe Creative Suite | Canva
  • Salesforce | HubSpot | Airtable | SharePoint | Zendesk | Intercom
  • Lean Six Sigma | Scrum | Quality assurance | Vendor management

Education

  • B.S., Mass Communications — University of South Florida
  • Associate in Arts — Pasco-Hernando Community College

Awards & Recognition

  • PMP Exam Preparation (in progress)
  • Strategic AI Prompting for Managers
  • Using AI to Improve Operations for Data Teams

Why Interview this Candidate?

An operations and delivery leader with 10+ years improving digital services, CPG marketing, and telecom workflows. Delivered measurable results including a 72% reduction in website issues, 70% AI adoption, and a 30% reduction in project delivery times. Brings hands-on experience with workforce planning, product operations, vendor optimization, and cross-functional team leadership to scale delivery and reduce operational risk.

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