HVAC Field Supervisor

DAVRON CV: Candidate 1881102

HVAC FIELD SUPERVISOR | RESIDENTIAL SERVICE & INSTALLATION | TEAM LEADERSHIP & PROGRAM DEVELOPMENT

Core Expertise

• Leading residential service and installation teams up to 35 technicians with coaching and performance management.
• Designing and implementing utility-facing HVAC incentive and efficiency programs supporting demand-side management.
• Developing contractor certification, installation standards, and quality protocols to ensure correct sizing and commissioning.
• Managing field operations: dispatch, overtime budgets, fleet and inventory controls, and customer escalations.
• Maintaining safety, compliance, and PPE protocols through training and regular safety meetings.

Project Background

• Oversaw residential HVAC service operations for a large utility customer base, delivering maintenance and installations at scale.
• Supervised technician performance with on-site audits, real-time diagnostics support, and corrective action plans.
• Created HVAC program tiers, equipment qualifiers, and load impact analyses to support regulatory justification.
• Conducted contractor training and capacity planning to meet peak installation demand while maintaining service quality.
• Managed service software entries, technical sales support, and multi-system recordkeeping to drive revenue and accuracy.

Key Skills

• ServiceTitan | OEM diagnostic tools (LG SIMS) | SAT for job management, dispatch, and diagnostics
• Technician supervision, performance coaching, corrective action implementation, and hands-on field mentoring
• Program design for utility incentives, demand-side management, load forecasting, and regulatory justification
• Safety and compliance program delivery including PPE enforcement, safety meetings, and field audits
• Fleet and inventory management, vehicle checks, dispatch coordination, and overtime budget controls
• Technical sales support, equipment sizing guidance, commissioning oversight, and installation quality assurance
• KPI analysis, budgeting, P&L awareness, and metrics-driven productivity improvements for field operations

Awards & Recognition

• EPA Type II Certification
• EPA Refrigeration Certification

Why Interview this Candidate?

Seasoned HVAC operations leader with 20+ years managing residential service and install teams, including utility program development and large-scale service delivery. Demonstrated ability to improve technician performance, enforce safety and compliance, and design contractor certification and training programs. Technical proficiency with ServiceTitan and OEM diagnostic tools enables immediate impact on troubleshooting, training, and operational execution. Well-suited to lead field operations and scale service quality for a small-to-mid sized HVAC provider.