Service Coordinator/Dispatcher

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Location
Candidate No.
1916093

About this Candidate

DAVRON CV: Candidate 1916093

OPERATIONS & FINANCIAL COORDINATOR | HIGH-VOLUME DISPATCH, AP & CAPITAL PROJECTS

Core Expertise

  • High-volume service coordination: scheduled 20+ daily technician jobs and 500+ monthly work orders.
  • Accounts payable processing: reconciled invoices, debit/credit memos, and purchase orders in ERP.
  • Capital project support: managed POs, budgeting, approvals, and month-end accruals for multiple projects.
  • Cross-functional communication: liaised with vendors, technicians, and internal teams to resolve discrepancies.
  • Data-driven scheduling: analyzed technician performance to optimize routes and exceed financial goals.

Project Background

  • Coordinated daily dispatch and routing for field technicians, enabling timely completion of service calls.
  • Processed and reconciled high-volume invoices using SAP, Ariba, and Excel to ensure accurate payments.
  • Managed capital project records and approvals, tracking budgets from initiation through project closeout.
  • Created and maintained 500 job tickets monthly, monitored subcontractor completions and followed up on deliverables.
  • Supported month-end close by preparing accruals and reviewing project statuses to maintain financial accuracy.

Key Skills

  • ServiceTrade | SAP | Ariba | Nexus | PRISM | Tableau
  • Excel (certified) | Microsoft Office Suite | Google Suite | Advanced data functions
  • High-volume scheduling & dispatch | Route planning | Work order management
  • Accounts payable & invoice reconciliation | Purchase order processing | Debit/credit memo handling
  • Capital project financial tracking | Budgeting | Approvals | Month-end accruals
  • Vendor relations & cross-functional communication | Issue resolution | Client updates

Education

  • B.S., Business — St. John's University

Awards & Recognition

  • Excel certification

Why Interview this Candidate?

They combine hands-on field dispatch experience with robust financial operations support, streamlining invoicing and capital project workflows. Proficient with ServiceTrade, SAP, Ariba, and advanced Excel, they reduce payment delays and improve scheduling efficiency. Their data-driven approach and clear vendor communication deliver reliable operational and financial outcomes.

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