Operations Administrator

DAVRON CV: Candidate 1925469

OPERATIONS & ADMINISTRATIVE SPECIALIST | EXCEL, POWER BI & OFFICE OPERATIONS

Core Expertise

• Managing high-volume client-facing operations in banking, real estate, and facilities environments.
• Developing Excel and Power BI dashboards to track performance and inform decisions.
• Coordinating scheduling, vendor management, procurement, and maintenance workflows.
• Implementing Microsoft 365 tools and Copilot to streamline document creation and processes.
• Maintaining accurate documentation, CRM tracking, and compliance in fast-paced settings.

Project Background

• Built executive-ready dashboards consolidating lead conversion and performance metrics across teams.
• Supported teller and account services operations in a high-volume financial branch environment.
• Managed client pipelines and CRM workflows to improve responsiveness and retention.
• Coordinated vendor relations, inventory control, and maintenance scheduling for facilities operations.
• Created branded digital content and social campaigns aligned with corporate guidelines.

Key Skills

• Excel (Advanced) | Power BI | Data visualization & reporting
• Microsoft 365 | Copilot | SharePoint | Teams
• CRM systems | Salesforce | SAP | Coupa
• Canva | Meta Business Suite | Branded content creation
• Process improvement | Workflow optimization | Document management
• Scheduling | Vendor coordination | Procurement support

Education

• Cybersecurity Bootcamp — University of Connecticut

Why Interview this Candidate?

A detail-oriented operations professional with 4+ years improving office efficiency and client service across banking, real estate, and facilities. Demonstrated ability to deliver measurable results—built dashboards and deployed automation that reduced administrative workload by 30%. Strong Excel, Power BI, and Microsoft 365 skills enable immediate impact on reporting, process optimization, and cross-functional support.