Operations Administrator

DAVRON CV: Candidate 1925640

OPERATIONS & OFFICE ADMINISTRATION | INVOICING, SCHEDULING & FINANCIAL SUPPORT

Core Expertise

• Invoicing and accounts receivable/payable management across high-volume residential service workflows.
• QuickBooks financial data entry, payment reconciliation, and transaction tracking for accuracy.
• Scheduling and dispatch support using service management software to coordinate technicians and bookings.
• Payment processing and banking coordination including deposits, ACH transactions, and wire facilitation.
• Operational reporting, weekly project financial updates, and assistance with job costing and profitability analysis.
• Staff training and onboarding for office and field personnel on systems, procedures, and invoicing workflows.

Project Background

• Managed daily office operations supporting residential service technicians, customer scheduling, and appointment coordination.
• Owned full-cycle invoicing: reviewed, corrected, closed technician invoices, and followed up on outstanding payments.
• Maintained QuickBooks records for invoices and payments, ensuring accurate financial ledgers and reconciliations.
• Coordinated accounts payable tracking, payment scheduling, and periodic reporting for ownership and leadership.
• Supported field operations with materials procurement, billing assistance, and real-time customer communication.
• Standardized administrative processes, organized office systems, and maintained petty cash and mail handling procedures.

Key Skills

• ServiceTitan | Field scheduling & dispatch
• QuickBooks | Financial data entry, invoicing, reconciliation
• Invoicing | Accounts receivable, accounts payable, billing follow-up
• Payment processing | ACH, wire coordination, deposits
• Scheduling & office coordination | Appointment booking, customer communication
• Operational reporting | Job costing, weekly financial updates
• Staff training | Onboarding, procedural documentation, system instruction
• Office administration | Records management, supplies, petty cash

Why Interview this Candidate?

A proven operations professional with 15+ years supporting residential service teams across scheduling, invoicing, and financial tracking. Brings deep QuickBooks and service-management experience, reliable payment processing, and a track record of streamlining office workflows and training staff for consistent execution.