Executive Assistant

DAVRON CV: Candidate 1923873

SENIOR ADMINISTRATIVE PROFESSIONAL | OPERATIONS, CLIENT SERVICES & MEDICARE EDUCATION

Core Expertise

• Managing large client portfolios, including more than 400 Medicare-eligible clients with strong retention.
• Delivering Medicare education through seminars and one-on-one counseling to improve client understanding.
• Overseeing executive-level administrative functions: scheduling, travel coordination, and confidential communications.
• Implementing operations improvements: filing systems, payroll setup, and digitized billing records.
• Creating and executing marketing and social media strategies to drive referrals and brand visibility.

Project Background

• Grew client base from one to sixty within first year for a startup service business.
• Managed Medicare enrollment cycles, handling up to 100 calls per day during peak open enrollment.
• Led marketing campaigns and social content creation across platforms to increase engagement and referrals.
• Coordinated recruiting, onboarding, and training processes to improve new-hire operational readiness.
• Administered accounting functions including QuickBooks setup, payroll processing, and tax reporting.

Key Skills

• Microsoft Office | Teams | SharePoint | OneDrive | Outlook
• QuickBooks | ADP | SAP | Payroll & accounting workflows
• AgencyBloc | Lead Advantage | BScheduler | CRM and scheduling systems
• Social media management | Canva | Photoshop | Eclincher
• High-volume client support | Call handling up to 100/day | Client retention

Education

• B.A., Communications — University of Wisconsin–Milwaukee

Awards & Recognition

• Local Rotary Club — Rookie of the Year; selected as incoming President

Why Interview this Candidate?

Seasoned administrative and operations professional with a proven track record supporting executives and managing client-facing programs. Managed more than 400 Medicare-eligible clients, delivered educational seminars, and handled high-volume inbound calls during peak enrollment. Proficient with QuickBooks, ADP, SAP, Microsoft collaboration tools, and social media platforms, ready to contribute immediately to administrative and client-service teams.