goals

The Power of the Notebook

The Power of the Notebook: A Quintessential Tool for Workplace Success

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In an era dominated by digital devices, could the traditional notebook be the unsung hero of the workplace? In today’s digital age, where smartphones and laptops have become ubiquitous in the workplace, the humble notebook stands out as a surprisingly powerful tool. Despite the plethora of digital devices at our… Read More »The Power of the Notebook: A Quintessential Tool for Workplace Success

Power of Writing Down Your Goals

The Science Behind Goal Achievement

Dr. Matthews’ study delved into the psychology of goal setting and achievement. Her findings revealed a striking statistic: individuals who commit their goals to paper are 33-42% more likely to achieve them compared to those who merely conceptualize their goals. This percentage not only emphasizes the effectiveness of written goals… Read More »The Science Behind Goal Achievement

Maintaining Your 2024 Resolutions: A Two-Week Check-In and Year-Long Strategy

In the wake of COVID-19, customer service has transcended its traditional realms of in-person and phone interactions, embracing a significant transformation. This digital revolution has restructured our engagement with companies, compelling them to adapt swiftly. Understanding the pivotal role of customer service in this new context is crucial, especially in… Read More »Maintaining Your 2024 Resolutions: A Two-Week Check-In and Year-Long Strategy