Technical Support Manager

  • by
Location
Candidate No.
3806303

About this Candidate

DAVRON CV: Candidate 3806303

TECHNICAL SUPPORT MANAGER | FIELD SERVICE LEADER | FUEL CELL & ELECTRICAL POWER SYSTEMS

Core Expertise

  • Field service leadership for megawatt-class clean-energy generation fleets and distributed power assets.
  • Served as escalation point for commissioning, maintenance, and complex operational failures.
  • Built and led technician teams including hiring, training, and performance accountability.
  • Cross-discipline troubleshooting across electrical generation, distribution, SCADA, PLC, and hydrogen systems.
  • Managed 24/7 service operations, preventive maintenance, corrective maintenance, and service metrics reporting.

Project Background

  • Managed field service operations supporting 83 MW of fuel cell plants and 50 kg/day hydrogen production.
  • Coordinated 20 commissioning teams across projects totaling approximately $350 million in installed value.
  • Led repower, commissioning, preventive, and corrective maintenance initiatives across multi-site fleets.
  • Collaborated with engineering and product development to resolve systemic reliability and deployment issues.
  • Scaled field service organization to support new technology deployments and ongoing fleet growth.

Key Skills

  • Electrical generation & distribution | Metering | Switchgear | Standby generator systems
  • SCADA | PLC systems | Remote troubleshooting | Commissioning
  • Preventive & corrective maintenance | Repair planning | 24/7 service operations
  • Team leadership | Technician supervision | Hiring, training, coaching
  • Master Electrician license | OSHA 30 | Electrical safety and code compliance

Education

  • Electrical Training Program — Oliver Wolcott Technical School (four-year apprenticeship, 8,000 hours)

Awards & Recognition

  • State Master Electrician license (E-1)
  • OSHA 30 Certification

Why Interview this Candidate?

Experienced field service leader with 25+ years in power systems and clean-energy operations, proven at-scale management of megawatt-class fleets and commissioning programs. Brings deep hands-on troubleshooting, team development, and cross-functional collaboration to quickly resolve technical escalations and improve asset performance. Seeking a Technical Support Manager role to lead teams, enhance service delivery, and accelerate reliable deployments of advanced power systems.

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