About this Candidate
DAVRON CV: Candidate 3824447
SALES & OPERATIONS LEADER | DIRECT-TO-CONSUMER SALES, FRANCHISE OPERATIONS & TEAM COACHING
Core Expertise
- Direct-to-consumer sales leadership with emphasis on consultative closing and retention
- Franchise operations oversight including P&L reviews, forecasting, and staffing
- Referral partnership development with community organizations and healthcare providers
- Team leadership and coaching for sales, care coordination, and service delivery
- Technology adoption and CRM implementation to improve efficiency and documentation
Project Background
- Built and scaled a home-care franchise from startup to multi-site operations
- Drove lead generation through outbound calling, appointment conversion, and follow-up systems
- Established referral channels with community groups and a federal veterans' referral program
- Managed day-to-day operations: scheduling, staffing, customer escalations, and service standards
- Coordinated P&L reviews, pricing strategy, and growth planning with ownership
Key Skills
- Direct-to-Consumer Sales | Consultative Closing | Client Retention
- Business Development | Lead Generation | Referral Partnerships
- Operations Management | Staffing | Scheduling | Vendor Negotiation
- Team Leadership | Coaching | Performance Management
- CRM & Lead Management | WellSky | Technology Implementation
- Forecasting & P&L Oversight | Revenue Growth Planning
Awards & Recognition
- Franchise-level award for operational excellence and customer service
- Consistent 5-star online reviews contributing to strengthened brand reputation
Why Interview this Candidate?
A seasoned business development and operations leader who combines hands-on selling with operational rigor. Proven record building referral networks, coaching small teams, and implementing CRM and technology to drive efficiency. Comfortable transitioning to a consumer-focused, onsite sales environment and able to contribute immediately to revenue growth and customer experience improvements.
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