About this Candidate
DAVRON CV: Candidate 1962558
SERVICE OPERATIONS LEADER | COMMERCIAL HVAC/R & SUPERMARKET REFRIGERATION
Core Expertise
- Service operations leadership for commercial HVAC/R and supermarket refrigeration enterprises.
- Launching and scaling new service branches, expanding teams and field coverage.
- Technician development, apprenticeship programs, and succession planning for field teams.
- Profit and gross-margin management, consistently meeting annual financial targets.
- Hands-on troubleshooting and commissioning of chillers, air handlers, and refrigeration systems.
Project Background
- Built a service department for an equipment representative to capture startup, warranty, and service revenue.
- Launched new market operations and established technician teams with independent on-call rotations rapidly.
- Grew a new service branch to triple revenue and double profit margins through operational improvements.
- Managed large-scale field operations, directing up to nearly 80 technicians across regional territories.
- Designed apprentice review programs and personalized development plans to advance technician proficiency.
Key Skills
- Commercial HVAC/R | Supermarket Refrigeration | Chillers & Air Handlers
- Service Operations | On-call Scheduling | Warranty & Startup Management
- Technician Development | Apprenticeship Programs | Recruitment & Training
- P&L & Gross-Margin Management | Operational KPIs
- MS Office | CRM platforms | Field service software
- Troubleshooting | Preventive Maintenance | Customer Relationship Management
Education
- Five-year UA Local 32 Apprenticeship — Pipe trades
Awards & Recognition
- UA Journeyman HVAC/R Certification
- 06A Electrical License
- EPA Universal (Section 608) Certification
Why Interview this Candidate?
They combine hands-on HVAC/R technical skills with proven service leadership and financial discipline. Successfully built and scaled branches, improved margins, and developed technician pipelines. Ready to lead field operations, improve service delivery, and mentor technicians immediately.
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