Office Manager / Administrative Assistant

DAVRON CV: Candidate 1966944

Administrative Professional | Office Management, Patient Services & Digital Communications

Core Expertise

• Insurance preauthorization and accurate claims documentation workflows for patient service support.
• Office management including scheduling, records organization, and front-desk coordination.
• Digital communications: website content, social media, event materials, and email updates.
• Graphic design and print production oversight ensuring consistent brand and high-quality deliverables.
• Customer-facing service and staff training in high-volume hospitality and retail environments.

Project Background

• Managed preauthorization processes and organized documentation to streamline insurance claims workflows.
• Maintained website content and produced social media posts to improve patient and community communications.
• Led yearbook and volunteer teams, training participants on design software and editorial workflows.
• Coordinated print orders and performed quality checks to meet deadlines and customer expectations.
• Delivered high-volume guest service, trained new hires, and maintained organized service flow during peak shifts.

Key Skills

• Adobe Creative Suite | Canva | Image editing and layout
• Microsoft Office Suite | Office administration | Records and documentation management
• HTML | CSS | JavaScript | Website content management and updates
• Social media content creation | Community engagement | Email communications
• Print production quality control | Prepress checks | Vendor coordination
• Customer service excellence | Staff training | Workflow optimization in busy environments

Education

• Full Stack Mobile and Web Development Certification — Nucamp Bootcamp
• A.A.S., Graphic Design — Monroe County Community College

Why Interview this Candidate?

They combine healthcare office administration, insurance preauthorization, and digital communications with hands-on customer service experience. Proven ability to organize documentation, train staff, and produce print and digital materials that improve stakeholder communication and operational efficiency.