HVAC Warranty Service Manager

DAVRON CV: Candidate 1966047

HVAC SERVICE OPERATIONS EXECUTIVE | MULTI-BRANCH LAUNCHES, COMPLIANCE & WARRANTY MANAGEMENT

Core Expertise

• Multi-branch service operations leadership across commercial, industrial, and mission-critical HVAC environments.
• Greenfield branch launch execution including staffing plans, operating structure, and go-to-market readiness.
• Licensed compliance and qualifier oversight supporting multi-state permitting and regulatory requirements.
• P&L and margin discipline with labor planning, procurement controls, and cost recovery focus.
• SOP development, safety program implementation, and field execution rhythms to improve consistency.
• Warranty service processes, claim intake, manufacturer coordination, and parts/credit recovery.

Project Background

• Built startup branch from zero to roughly $2M accounts receivable within six months while establishing staffing and structure.
• Supported multiple greenfield launches across a multi-market platform, moving operations toward sustainable performance.
• Standardized service expectations and operating rhythms across a multi-state division, improving leader accountability.
• Implemented SOPs, safety protocols, and quality controls that increased consistency and customer confidence.
• Reduced rework and improved coordination via handoff procedures between field and project teams.

Key Skills

• Multi-branch service operations leadership | greenfield branch launches | P&L and margin management
• SOP development | field execution leadership | technician hiring, training, and performance management
• Warranty service management | claim intake | manufacturer coordination | parts and credit recovery
• Compliance and qualifier oversight | multi-state HVAC licensing | permitting and regulatory coordination
• Procore | Sage 300 | project controls, documentation, and field communication workflows
• Lean Six Sigma problem solving | OSHA safety standards | continuous improvement methodology

Awards & Recognition

• Unrestricted HVAC licenses — Georgia, Texas, Florida, enabling qualifier-level oversight for multi-state operations
• EPA 608 Universal Certification and OSHA 30 safety certification for compliant service operations
• Lean Six Sigma Green Belt driving data-driven process improvements and operational efficiency gains

Why Interview this Candidate?

A seasoned HVAC service operations leader with 17+ years building and scaling multi-branch organizations, proven in greenfield launches, warranty processes, and multi-state compliance. Holds unrestricted HVAC licenses and Lean Six Sigma credentials, with measurable startup revenue and operational discipline delivery. Motivated to transition to a regional warranty service leadership role with reduced travel while driving SOP implementation, technician development, and improved warranty outcomes.