Leasing Professional

DAVRON CV: Candidate 1882209

LEASING & CUSTOMER SERVICE SPECIALIST | PROPERTY MANAGEMENT, TENANT RELATIONS & MEDICAL SUPPORT

Core Expertise

• Tenant relations and leasing administration including tours, applications, and lease processing.
• Customer service leadership across call centers, insurance enrollment, and front-office operations.
• Compliance-focused handling of HIPAA, sterile processing, OSHA, and quality inspections.
• Training and supervising staff; developed subject-matter experts and delivered hands-on certifications.
• Property operations coordination including work orders, maintenance tracking, and site security.

Project Background

• Conducted leasing tours, performed move-in/move-out inspections, and processed tenant paperwork.
• Managed high-volume inbound and outbound calls to prequalify customers and resolve service issues.
• Coordinated property opening/closing, patrols, and vendor maintenance to ensure site safety.
• Inspected medical products, oversaw sterilization workflows, and enforced FDA and OSHA standards.
• Processed mail, sorted logistics, and supported production lines in fast-paced environments.

Key Skills

• Property management platforms: OneSite | Yardi | ILoveLeasing | Knock
• CRM platforms, call center telephony, and high-accuracy data entry skills
• HIPAA compliance, patient confidentiality, sterile processing, and OSHA practices
• Training, supervisory leadership, certified trainer experience, and SME development
• Insurance sales, Medicare enrollment, debt collection, and account management
• AED and First Aid certification, security site operations, and Class D security

Education

• Pharmacy Technician Certification — Everest Institute (vocational program)
• High School Diploma — American Academy (secondary education)

Awards & Recognition

• Certified Medication Technician
• Pharmacy Technician Certification
• Class D Security Guard Card

Why Interview this Candidate?

Seasoned customer service professional with over 20 years of client-facing experience and more than two years focused on property leasing. Demonstrates proven proficiency with major property management platforms, strong compliance background, and hands-on training experience. Brings dependable communication, problem-solving, and operational support to leasing and property management teams.